Hire Bus Refund Query

About Us

PAPPU Travels was incorporated on 19th December 2001 with the objective of providing safe and comfortable transportation facilities to people. Since its inception it has come a long way in providing better travel facilities and complete cargo and logistic services to its customers who have trusted us every time for there travel and transportation needs. It’s been a great journey with our customers who have always been and continue to be the true inspiration for our expansion. The main objective of the company is to make traveling fun with utmost comfort and safety.

We are the trend setters in introducing the first Hi-tech a/c sleeper and seater coach service between Jamshedpur and Ballia in the year 2001. Pappu Travels is First to start Hitech a/c exclusive sleeper coaches between Jamshedpur TATA, Ranchi, Ramgarh, Hazaribagh, Nawada, Bihar Sharif, Bakhtiyaarpur, Patna, Hajipur, Chhapra, Siwan, Raxaul and Ballia. At present the fleet of Pappu Travels consists of the Ultra Luxurious a/c coaches to all major cities of Bihar, Jharkhand, Uttar Pradesh and Bengal.

We have dedicated quality managers towards client satisfaction which enables our customers to have a safe and comfortable journey. The staff and crew are well trained in their respective works. The fleet is maintained with utmost cleanliness and neatness.

The company has annual passenger traffic of over 50 thousands customers with 10+ daily schedules at present. We operate in Bihar, Jharkhand, Uttar Pradesh and Bengal.

At Pappu Travels it's been an inspiration to provide the latest offerings in travel sector to its customers with the best synchronization of technology, safety and comfort and the company will continue to do so in near future with the trust and support of its customers.

HISTORY

Mr. Shakti Kumar Singh, a phenomenal persona introduced the passenger transport to connect the people of Uttar Pradesh, Bihar, Jharkhand and West Bengal.

Mr. Shakti's zeal and enthusiasm to serve the industry, updating the services with all the latest technologies have added to the company’s recognition and popularity. Pappu Travels thus grew as one of the most reliable companies in these states.

MANAGEMENT

MANAGING DIRECTOR - SHAKTI KUMAR SINGH
DIRECTOR -SHARWAN KUMAR SINGH
DIRECTOR-VINITA SINGH
GENERAL MANAGER (ADM)-PANKAG SINGH

PASSENGER TRANSPORT

Pappu Travels provides high end transport facilities to the travellers. We have daily services from Ranchi to various cities including Patna, Jamshedpur, Tata, Ranchi, Ramgarh, Hazaribagh, Nawada, Bihar Sharif, Bakhtiyaarpur, Patna, Hajipur, Chhapra, Siwan, Raxaul, Ballia etc.

CARGO SERVICES

Apart from multiple bus services, Pappu Travels cargo services are considered the most reliable in North India. We provide our cargo facility for most permissible products ranging from food, flowers, seedlings, mail, courier packages, machinery parts, household items and other related materials.

Pappu Travels pioneers the Smart Delivery Model (SDM) which defines, directs, and delivers surface transport solutions effectively and comprehensively.

The Smart Delivery Model is based on the principle of offering express services with measures to minimize risks utilizing the best talent, all with the industry standard pricing.

STRONG SUITS
  • System adheres to strict pick-up and transit schedules.
  • Safety and systematic handling of luggage and courier services
  • Precise tracking of consignment
  • Minimal transit period
  • Quick distribution of luggage
  • Transportation facilities for Hajj and temple pilgrims
  • Door delivery of journey tickets
  • Door delivery of bulk consignment

Our Head Office is well-found with facilities for passenger conveniences such as:

  • Public Information Desk for Tourists
  • Cloak Room for passenger owned luggage
  • Waiting Room
  • Rest Room
  • Luxury/personalized cab service
  • Courier services
  • Xerox and fax services
  • Mobile/Laptop charging points
  • WiFi
EMPLOYEE COMMUNICATION

We provide employee commutation facilities to various organizations. Excellent fleets are provided for employee commutation. All the crews for these services are well trained matching the corporate requirements. We are committed to provide safe and secure transport facilities to all the employees.

PACKAGE TOUR

Package Tour facilities are provided to various tourist locations in North India.

OFFICES

Pappu Travels is well furnished for regular handling of its passenger fleets, luggage and courier service.

Our journey tickets are available at our Head Office, branches and other various travel agents. More personalised services are provided by our website- www.papputravels.in which is provisioned to check seat availabilities, book online tickets and cancel the tickets etc.

INFRASTRUCTURE

Pappu Travels has a vast footprint covering 30 destinations within North India through a fleet strength of over 30 small, large, medium coaches built, operated and managed by a network of 10 branch offices to facilitate effective and reliable road transport solutions.

OFFICES, BRANCHES, FRANCHISEE

We function to serve you better at your reach through our offices, branches and franchisee spread across cities in North India. Pappu Travels has established over 10 branches as well as well-equipped customer care service centres spread all over the four North states, Uttar Pradesh, Bihar, Jharkhand and West Bengal, with its headquarters at Ranchi, capital city of Jharkhand.

FLEET

Pappu Travels embarks a wide range of coaches, A/c sleeper coaches and multi axles for its services. High-end brands like Volvo and Mercedes Benz fits in the array of vehicle options at Pappu Transports, that include caravans, hi-tech air buses, luxury enabled coaches.

WORKSHOPS / COACH MANAGEMENT

The company maintains systematic vehicle maintenance and service prior to every fleet. We own two state-of-the-art workshops with smart infrastructure devoted to service clean and maintain our carriers. Workshops are located one at Patratu with full time employees for maintenance, supervision and management.

AUTHORIZATION AND AUTHENTICATION

Pappu Travels is recognized by the Government of India, Department of Tourism and Jharkhand Tourism Development Corporation. Vehicles are comprehensibly insured as per the vehicle rules and regulations to ensure secure transport and safe journey.

CLIENT PORTFOLIO

Pappu Travels take pride in building strategic long term client relationships. We possess a strong customer base across the nation whose acknowledgements have always motivated us through the years. We also have been partnering with other business providers to serve the public better.

CLIENTELE

Pappu Travels has the privilege of providing service to leading vehicle manufacturers Toyota Kirloskar Motor Co Ltd., Volvo Co Ltd. etc. as their official coach provider for employee commutation. We have provided our clients with various types of vehicles as per their requirements.

CORPORATE PHILOSOPHY

We believe that a comprehensive management practices are critical to enhance and retain customer trust. Accordingly, we always ensure that we define our performance rules with integrity and progressive values.

CORPORATE AND SOCIAL RESPONSIBILITY

As part of a corporate self-regulation integrated into the business model, Pappu Travels has contributed its share back to the society. The organisation has played a major role in state building in the form of land, infrastructure and other facilities.